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Woods Dental

14 Walkern Road, Stevenage, SG1 3QX

Data protection

Woods Dental and Implant Centre complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

Get in touch

Recently needed a root canal treatment to save a tooth . Swetha Kantareddy is an exceptional dental surgeon.Swetha explained each stage of my treatment which she completed with great precision and care.All the staff are so friendly and helpful too, making my experience five star !
Rose Pearce
Rose Pearce
17:13 25 Nov 23
I am so delighted with the treatment and care provided by Swetha Kantareddy! I have recently undergone a teeth re-alignment and whitening programme which has made such a difference. Swetha is always ready to explain exactly how the process will work and spends the right amount of time ensuring that as a patient, I totally understand and am comfortable with everything. A really first class service from a first class dentist, thank you Swetha!
Amanda De Courcy
Amanda De Courcy
16:57 02 Aug 23
Swetha Kantareddy is an excellent dental surgeon. I have been pleased with the way in which she explains every aspect of her work with the patient. She has a positive, supportive communication style which ensures patient confidence. She consults the patient and offers options for the best ways forward. Swetha is, in my opinion, an excellent dentist. In addition all support and administrative staff I have met at the practice are positive in their work and helpful.
Peter Browning
Peter Browning
10:01 21 Jul 23
If you are nervous patient ( and I very much am!), then Swetha is the dentist for you.Warm, compassionate and understanding. Not only that she is also a first class dentist!After a series of visits and considerable dental work, I can now smile once again and cannot recommend her highly enough. Thank you Swetha 😊😊😊
Jacqui Crawford
Jacqui Crawford
12:20 10 Mar 23
The best dentist I’ve been too!Dr Nikesh is very professional, approachable and welcoming to his patients.Throughout the treatment he takes the time to explain what he is doing and also advises on the best option for future dental care. His dedication and passion for dentistry really shows in his work, on a recent visit I had a filling and can’t even tell it’s been done!!Highly recommended, great work!
James Timmins
James Timmins
08:06 13 Feb 23
Welcoming and helpful reception staff. Excellent treatment given, with clear explanations throughout by dentist Swetha Kantareddy, with a kind and considerate manner. I highly recommend this dental practice.
Jill&Mark Seaton
Jill&Mark Seaton
20:09 01 Feb 23
I went to see Nikesh Rai last Monday for a check up and to fix my crown. I tend to be quite nervous when going to the dentist, however Nikesh made me feel completely relaxed! He explained each step off the way and made me felt reassured throughout.After the clean, my teeth felt amazing. My crown feels great, can’t tell that there is a crown there, aligns with my bite really well!Overall, great experience with a fantastic dentist! Thank you Nikesh! Will definitely be going back to him.
Prakash & Anushi
Prakash & Anushi
18:29 23 Jan 23
All 4 of us in our family (two adults, two teenage children) are very well looked after by Swetha and her team. The service is excellent, always very friendly and as accommodating as possible with timings/wishes, be it for a routine check up, emergency treatment, teeth alignment work or replacing broken retainers. In particular, Swetha did an excellent job sorting out the alignment of my teeth. The whole process from beginning to end was very well explained, took the approximate timeframe Swetha indicated at the outset and my "new teeth" have given me such a lift.
Gabriela R
Gabriela R
17:55 11 Dec 22
I have recently undergone dental implant treatment and a teeth whitening programme with Swetha Kantareddy and am delighted with the results. I am a nervous patient and Swetha went out of her way to make me feel at ease. Every step was explained in detail which gave me complete confidence throughout the procedures. Swetha and her team are warm, friendly and very professional and it is reassuring to know I am in the best capable hands.
Christine Bloom
Christine Bloom
06:51 07 Dec 22
Swetha Kantareddy is a dental genius! I was so happy with the amazing result she gave me of whitening and composite bonding! She explains everything and is the best dentist I’ve ever been to. Totally recommend this dental practice.
sue binks
sue binks
07:47 06 Oct 22
I was a terribly apprehensive patient following traumatic dental experiences as a child. I never thought I would be in a position to so sincerely recommend a dentist and am delighted to now be able to. Swetha Kantareddy is a true marvel. Supremely professional, understanding, knowledgeable and approachable. Swetha has the best dentist to patient manner I have ever experienced, so encouraging and supportive and is wonderfully complimented by the welcoming team at this practice. My on-going experience with Swetha and her team has been wholly positive ... without doubt this is the practice to go to!Lesley. GStevenage
Lesley Gibbings
Lesley Gibbings
19:26 27 Jul 22
My experience here has been much better than any other dental practices that I've been to in the past. I have received outstanding levels of work done by dentist Swetha Kantareddy and Hygienist Emma Whitford.Unlike my past experiences, those who work here are patient with their work and meticulously ensure patients receive the best possible outcome. They are also a team that prioritise patient's benefits over profit when prescribing treatments.I am glad to have discovered this practice when I moved to Stevenage.
Brian Su
Brian Su
09:50 26 Jul 22
Lovely staff who are very helpful and friendly. The surgery is clean and comfortable and the dentist Swetha actively listens and takes time to provide great feedback and personally follows up after major dental procedures. Highly recommended.
Kenny Healiss
Kenny Healiss
07:11 26 Jul 22
From Susan Carty:A change of dentist always causes a little apprehension for me but my first appointment allayed any concerns i may have felt. The very friendly, warm and professional treatment I subsequently recieved from Swetha Kantareddy and her team were execeplary.Many years ago I worked as a dental nurse in a number of practises so feel in a good position to highly recommend Swetha and her team to take good care of any dental treatment required.
Ian Carty
Ian Carty
16:04 23 Jul 22
I felt compelled to leave Swetha a review as I wish to thank her openly for the pioneering work she has implemented on my teeth. Completely life changing!! Swetha is so very talented, compassionate, enthusiastic and dedicated (even calling me whilst she was at home to discuss my options) I cannot thank her and her friendly dedicated team enough. After suffering from mental scars from being tormented from jibes as a child I can now smile proudly and enjoy the rest of my life. Priceless!! You will also find a warm welcome at her practice and so no surprise when I state Highly Recommended 😁
Jackie Warner
Jackie Warner
13:17 17 Jul 22
eileen ingle
eileen ingle
20:06 11 Mar 20
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General Dentistry

Empathetic dental care for everyone.

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Cosmetic Dentistry

Creating an easily enhanced version of you.

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Teeth Straightening

An ideal option for those seeking straighter teeth.

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Dental Implants

Giving you the bite and smile you desire.

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Facial Aesthetics

To improve your appearance.

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Woods Dental
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